Enterprise Application Architect

Scott+Scott is actively hiring an Enterprise Application Architect to join our team.

The Enterprise Applications Architect is the Administrator who serves as the technical owner for Scott+Scott’s portfolio of business applications, partnering with designated business owners in Finance, HR, Records, and Operations to ensure the firm’s SaaS platforms run reliably, securely, and cost-effectively.

Operating in close partnership with the Chief Information Officer, this role is the firm’s first line of defense for application configuration, vendor management, and integration work across a portfolio that spans practice management, HR/payroll, expense, document management, and learning management systems.

This is a hands-on, individual-contributor role for a senior technical operator who is energized by owning systems end-to-end — from contract renewal through user provisioning, integration design, incident triage, and vendor escalation.

Operating Model

The firm operates a clear separation between technical owners (this role) and business owners (functional leaders within Finance, HR, Records, and other operational groups). Business owners define how their platforms should serve their function — workflows, policies, reporting requirements. The Enterprise Applications Architect owns how the platforms are configured, integrated, supported, and renewed to deliver against those needs.

Key Responsibilities

Portfolio Administration

• Day-to-day administration, performance monitoring, and stability of the application portfolio.
• Maintain a comprehensive systems inventory: contracts, licensing, costs, renewal dates, user counts, integration topology, and security posture.
• Surface redundancy, consolidation opportunities, and cost savings across the portfolio.

Vendor Management

• Serve as the firm’s primary point of contact for application vendors.
• Manage support escalations and hold vendors accountable to service-level commitments.
• Partner with the CIO and Finance on contract negotiations, renewals, and benchmarking.
• Track vendor health: SLA performance, security posture, financial stability, and roadmap alignment with firm needs.

Application Support (Tier-2 / Escalation)

• Serve as the escalation point for application-specific issues raised by business owners and platform power users.
• Resolve configuration, access, and integration issues directly; escalate true defects and outages to vendors with appropriate urgency.
• Partner with IT on issues that cross the application/infrastructure boundary.
• Note: Front-line end-user support remains with the firm’s IT support function; this role engages on application-specific escalations.

Integration & Identity

• Configure and maintain SSO, SCIM provisioning, and API integrations between platforms.
• Partner with IT on identity and access management (Azure AD/Entra ID).
• Maintain GL mappings, file feeds, and data flows between systems and Aderant.
• Steward the firm’s integration architecture to minimize point-to-point complexity over time.

Data Governance

• Establish and enforce master data standards across the portfolio (employee records, vendor records, client/matter records, GL coding, security groups).
• Implement audit controls, periodic access reviews, and provisioning/deprovisioning procedures.
• Partner with Legal/Compliance on data retention, privacy controls, and applicable regulatory regimes (GDPR for EU offices, US state privacy regimes).

Project Delivery

• Lead platform upgrades, module rollouts, and integrations as project owner.
• Manage scope, timeline, and budget for application-related projects.
• Run vendor selection processes (RFP, demos, scoring, reference checks) for new platforms.

Training & Adoption

• Partner with the firm’s Training & IT Support function to design and deliver end-user training.
• Develop SOPs and self-service documentation to reduce support overhead.
• Track adoption metrics and identify platforms that are underutilized relative to spend.

Reporting

• Provide regular status updates to the CIO on portfolio health, open issues, vendor performance, upcoming renewals, and budget variance.
• Surface decisions that need leadership attention: contract renewals at risk, vendor consolidation opportunities, platforms that no longer fit the firm’s needs.

Required Qualifications

• 5+ years as a hands-on administrator of business applications, with substantive experience in at least two of the following platform categories:

— Legal practice management or financial systems (Aderant, Elite, NetSuite, SAP, Oracle)

— HR/payroll (Paycom, ADP, Workday, UKG)

— Expense management (Chrome River, Concur, Expensify)

— Document management (iManage, NetDocuments, SharePoint)

— Learning management systems

• Demonstrated experience managing vendor relationships, including contract renewals, SLA enforcement, and escalation management.
• Hands-on integration experience: SSO (SAML/OIDC), SCIM provisioning, REST APIs, scheduled file feeds.
• Strong understanding of master data management, data governance, and audit/access controls.
• Excellent written and verbal communication; demonstrated ability to translate between business owners and vendor technical teams.
• Bachelor’s degree in IT, Business, or related field, or equivalent professional experience.
• Candidate must reside in one of the following states where Scott+Scott Attorneys At Law LLP maintain an established business presence: AZ, CA, CT, DE, MD, NE, NJ, NY, OH, PA, TX, VA and WA.

Preferred Qualifications

• Law firm or legal department experience.
• Hands-on Aderant administration experience.
• Familiarity with Microsoft 365 / Entra ID / Power Platform from an integration consumer’s perspective.
• Experience with GL mapping, subledger reconciliation, or financial system integrations.
• GDPR and international data privacy familiarity (EU office support).
• Procurement, RFP, and vendor evaluation experience.
• Experience operating within a formal technical-owner / business-owner application governance model.
• Experience supporting client-required attestations (SOC 2, ISO 27001) where firm platforms are in scope.

Working Relationships

• Reports to: Chief Information Officer
• Closest peers: Director of IT, U.S. Litigation Support Manager, Innovation Group team members
• Primary business-owner partners: Finance leadership (Aderant, expense), HR leadership (Paycom), Records Manager (DMS), Training lead (LMS), Legal/Compliance (governance, privacy)
• External: Application vendor account teams, implementation partners, contract counsel as needed

What Success Looks Like in the First Year

• A complete, accurate, and maintained inventory of the firm’s business application portfolio with renewal calendar, ownership map, and integration topology.
• A documented technical-owner / business-owner RACI in active use across all in-scope platforms.
• Demonstrable improvement in vendor-managed escalation resolution time.
• At least one major platform implementation or upgrade delivered on scope and on budget.
• Identified and executed cost savings or consolidation opportunities equivalent to a meaningful portion of the role’s fully loaded cost.

Compensation

The annual salary range for this full-time, exempt position is $115,000 – $165,000.

Salary determination will depend on the candidate’s experience and qualifications.

Benefits

Scott+Scott Attorneys at Law LLP offers a generous package of benefits with the intention of providing their employees with programs and resources that can improve their quality of life.

The following benefits create added value to the work experience and make us a premier employer:

• Health, Dental and Vision Insurance
• HSA
• Firm provided Short- and Long-Term Disability coverage
• Life Insurance
• Supplemental Insurance coverage for Accident, Hospital and Critical Illness
• Pet Insurance
• Care service resources for children and adults
• 401K with Matching
• Parental Leave @ 100% pay
• Additional Paid Family Leave
• Paid Time Off (PTO)
• 10 paid holidays observed throughout the calendar year

Equal Opportunity Policy Statement

Scott+Scott Attorneys at Law LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Contact: Emily Turner, Director of Human Resources: [email protected].