Change Healthcare, Inc. (“Change Healthcare”), is a healthcare technology company that provides pharmacies, hospitals, and other health care providers in the United States with tools that allow them to electronically process claims and payments. Change Healthcare is one of the largest healthcare technology companies in the country, processing about 50% of medical claims in the U.S. for around 900,000 physicians, 33,000 pharmacies, 5,500 hospitals and 600 laboratories (source: Reuters).

Beginning on February 21, 2024, a ransom group known as “ALPHV/Blackcat” carried out a cyberattack that led to significant disruptions to Change Healthcare’s operations. These disruptions resulted in the inability of pharmacies, hospitals, and healthcare providers from processing payments from patients. As a result of the cyber security incident many payment processing payments or insurance claims were delayed or disrupted.

In addition, because of Change Healthcare’s inability to protect sensitive personally identifiable information (“PII”) and protected health information (“PHI”), it is believed that ALPHV/Blackcat compromised approximately 6 TB of patient data containing sensitive PHI and PII.

While the full impact of the data breach is yet to be determined, Scott+Scott is dedicated to helping consumers whose pay for healthcare related services was denied or delayed. Scott+Scott is also dedicated to fighting for consumers whose PII and PHI becomes compromised as a result of data breach incidents.

Was your ability to obtain prescriptions or pay for healthcare related services impacted by the Change Healthcare Inc. cyber attack/data breach? Did you receive a notice on or after February 21, 2024 from your pharmacy or healthcare provider that your information may have been compromised?

If you received a notice from your pharmacy, hospital, and/or healthcare providers regarding potential delays in processing your claims and payments, contact Scott+Scott Attorneys at Law LLP to discuss your legal options; there is no cost.